Returns & Exchanges
At Wing 999, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be unworn, unwashed, and include original tags to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Log into your Wing 999 account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the fashion items in their original packaging and include the packing slip to ensure our warehouse team can identify your return quickly.
- 3.Ship the Items
Affix the prepaid shipping label provided in your confirmation email to the package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the garments, your refund will be processed to your original payment method or your exchange will be shipped within 5 business days.
